Terms of service

TERMS OF SERVICE (Onera)

Last updated: February 1, 2026

OVERVIEW

Welcome to Onera. The terms “we”, “us” and “our” refer to Onera. Onera operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience. Onera is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of the Services, including browsing and purchasing. By visiting, interacting with, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.

SECTION 1 — ELIGIBILITY & ACCOUNT

By using the Services, you represent that you are at least the age of majority in your place of residence, or that you have the consent of a parent/guardian to use the Services.

To access certain features or complete a purchase, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment details. You agree that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for safeguarding your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — PRODUCTS & INFORMATION

We try to display products and product information as accurately as possible. However, product colors and appearance may vary depending on your device and display settings.

We do not guarantee that the quality, appearance, or performance of any product will meet your expectations. Product descriptions, pricing, availability, and promotions may change at any time without notice.

We reserve the right to limit quantities or discontinue any product at any time, and to refuse service to anyone for any lawful reason.

SECTION 3 — ORDERS & PAYMENT

When you place an order, you are making an offer to purchase. Onera reserves the right to accept, reject, or cancel any order at our discretion, including after an order confirmation is sent.

Your order is not fully accepted until payment is successfully processed and the order is confirmed by us. We may attempt to notify you using the email address, billing address, or phone number provided at checkout if an order is canceled or changed.

You agree to provide current, complete, and accurate payment and purchase information and to update it promptly as needed.

SECTION 4 — PRICING, TAXES & PROMOTIONS

Prices and promotions are subject to change without notice. The price charged is the price shown at the time of purchase (as listed in your order confirmation).

Unless otherwise stated, prices do not include shipping costs, taxes, customs duties, or import fees. You are responsible for any applicable taxes or fees related to your purchase.

Promotions may have separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms will control.

SECTION 5 — SHIPPING & DELIVERY

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or events outside our control.

Risk of loss and title pass to you when the order is handed off to the shipping carrier, to the extent permitted by law.

SECTION 6 — RETURNS & REFUNDS

Returns, exchanges, and refunds are governed by our Refund Policy [LINK]. Please review it before placing an order.

SECTION 7 — INTELLECTUAL PROPERTY

All content on the Services—such as text, graphics, images, logos, designs, product descriptions, videos, and software—is owned by Onera or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, republish, or exploit any portion of the Services without our prior written consent.

Onera’s name and branding are trademarks of Onera. Shopify’s name and branding are trademarks of Shopify. All other trademarks belong to their respective owners.

SECTION 8 — OPTIONAL TOOLS & THIRD-PARTY SERVICES

We may provide access to third-party tools or services that we do not control. Any use of third-party tools is at your own risk and discretion.

We are not responsible for third-party services, content, or websites linked from the Services. If you leave our site to access a third-party site, you do so at your own risk and should review their policies.

SECTION 9 — USER CONTENT & FEEDBACK

If you submit reviews, comments, messages, photos, or other content (“Content”), you grant Onera a worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, publish, distribute, and display that Content for any purpose, including marketing.

You represent that your Content does not violate any third-party rights and does not contain unlawful, abusive, or harmful material.

We may remove Content at our discretion.

SECTION 10 — PROHIBITED USES

You agree not to use the Services:

  • For any unlawful or fraudulent purpose

  • To violate any laws or regulations

  • To infringe intellectual property rights

  • To harass, harm, defame, or abuse others

  • To transmit malware, spam, or harmful code

  • To scrape, crawl, or collect data from the Services without permission

  • To interfere with the security or functionality of the Services

We may suspend or terminate access if you violate these Terms.

SECTION 11 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services and all products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

Some jurisdictions do not allow certain disclaimers, so these disclaimers may not apply to you.

SECTION 12 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Onera and its affiliates, partners, officers, directors, employees, agents, contractors, and service providers will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, loss of data, or replacement costs, arising from your use of the Services or products.

In all cases, Onera’s total liability will not exceed the amount you paid for the product or service giving rise to the claim.

Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you.

SECTION 13 — INDEMNIFICATION

You agree to indemnify and hold harmless Onera and Shopify (and their affiliates, officers, directors, employees, and agents) from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms, violation of any law, or infringement of third-party rights.

SECTION 14 — TERMINATION

We may terminate or suspend your access to the Services at any time, with or without notice, for any reason permitted by law.

Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive termination.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 16 — GOVERNING LAW

These Terms and any separate agreements will be governed by the laws of [Your State/Country], without regard to conflict of law principles.

SECTION 17 — CHANGES TO TERMS

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the changes.

SECTION 18 — CONTACT INFORMATION

For questions about these Terms, contact us:
Email: info@onerashop.com
Brand: Onera